PRIVACY POLICY

Effective Date: July 22, 2026

Privacy Policy

Viva Solar (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or submit information through our online forms.

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Property address

  • Mailing address (if provided)

  • IP address

  • Browser and device information

  • Information submitted through website forms

  • SMS consent preferences

How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule solar consultations

  • Review your property using satellite imagery before consultations

  • Provide requested information and services

  • Send appointment reminders

  • Provide customer support

  • Send promotional communications only with your express consent

  • Improve our website and customer experience

  • Protect against fraud and unauthorized access

SMS Messaging

By submitting your information through our website and checking the SMS consent checkbox, you expressly consent to receive SMS messages from Viva Solar regarding:

  • Appointment reminders

  • Consultation confirmations

  • Customer support

  • Requested information

  • Account updates

  • Promotional offers (only if you have opted in)

Message frequency varies depending on your interaction with our business.

Message and data rates may apply.

Reply STOP at any time to unsubscribe.

Reply HELP for assistance.

SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

Mobile information will never be sold, rented, or shared with third parties or affiliates for marketing purposes.

Information may be shared only with trusted service providers (such as CRM platforms, appointment scheduling services, customer support providers, and SMS delivery providers) solely for the purpose of operating our business.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve website performance, analyze traffic, and enhance your browsing experience.

You may disable cookies through your browser settings; however, some features of our website may not function properly.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of transmission over the Internet is 100% secure, we make reasonable efforts to safeguard your information.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

You may also withdraw your SMS consent at any time by replying STOP to any text message.

Third-Party Services

We may use trusted third-party providers to help operate our business, including:

  • Website hosting

  • CRM services

  • Appointment scheduling

  • Analytics

  • Email delivery

  • SMS delivery

These providers may have access to your information only as necessary to perform services on our behalf.

Children’s Privacy

Our services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from anyone under the age of 18.

Contact Information

Viva Solar

Phone: 682-240-3573

Email: [email protected]

Website: https://vivasolarpros.com